Quickest way to lose a client

[admin]

This is simple yet you'd be surprised at how salespeople do not take it seriously.

The surest means of losing a prospect or client is:

NOT RETURNING PHONE CALLS

Sure everyone is busy but in today's business world every sales person has a cell phone - it's their life line.

So keeping in touch with prospects and clients is easier than ever. A sales person that won't return phone call ASAP is not worth dealing with. If you are a sales manager and you have sales people like this - get rid of them they feel they are more important than the client and at some point will cost you business, and in most cases they are lazy as well.

RT