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Six Sigma is a formalized methodology which some companies use to measure and delivery quality products & services to their customers. Web Global Net is such a company.
The Six Sigma model is a highly disciplined approach that helps companies focus on developing and delivering near-perfect products and services.
Six Sigma is a quality management methodology that provides businesses with the tools to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of product. It is a quality measure and improvement program that was pioneered by Mikel Harry and Motorola. It focuses on the control of a process until the point of six sigma (standard deviations) from a centerline, or 3.4 defects per million items. It includes identifying factors which are critical for the quality as determined by the customer. It reduces process variation and improvement capabilities, increases stability and designs systems to support the six sigma goal.
Six Sigma is based on the statistical work of Joseph Juran, a Rumanian-born US pioneer of quality management. The word "Sigma" is a Greek letter used for a statistical term that measures how far a given process deviates from perfection (standards deviation). The higher the sigma number, the closer to perfection. One sigma is not very good, six sigma means only 3.4 defects per million.
The central idea behind Six Sigma is that if one can measure how many "defects" one has in a process, one can systematically figure out how to eliminate them and get as close to "zero defects" as possible.
The Japanese origin of Six Sigma can still be seen by the system of "belts" it uses. If one is a newbie and receives basic training, they receive a green belt. Anyone who has the responsibility for leading a Six Sigma team is called a black belt. Finally there is a special elite group called Master Black Belts who supervise the Black Belts.
The Web Global Net Project Management team is proud that it have achived a Master Black Belt Six Sigma Certification.
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